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Withdrawal

Can I withdraw funds to someone else’s bank account?
No, third-party withdrawals are prohibited due to AML regulations.
Wed, 22 Mar, 2023 at 8:41 PM
How to cancel/recall a Withdrawal Request?
If your withdrawal request has not been processed yet, you can send an email to support@cerusmarkets.com requesting to cancel the withdrawal requirement.  H...
Wed, 22 Mar, 2023 at 8:42 PM
The card I used to deposit into my account was stolen/expired, how can I make withdrawals now?
If your bank card is stolen or expired, please notify the operation support team immediately. Once your account has been verified with proof, we will help y...
Wed, 22 Mar, 2023 at 8:43 PM
I deposited via bank wire; I cancelled the bank account. How can I withdraw my funds?
If you changed your bank account details, please email a new bank account statement to support@cerusmarkets.com to verify that this is your account, then we...
Wed, 22 Mar, 2023 at 8:44 PM
I made the deposit via bank wire. To withdraw funds, I want to use another bank account that is also in my name. Is it possible?
Yes, you can do that.  If you want to use another bank account, please email a new bank account statement to support@cerusmarkets.com to verify that this is...
Wed, 22 Mar, 2023 at 8:45 PM
If I deposited USD1,000 via credit card and I made a profit of USD500. Can I withdraw entire amount of USD1500 via credit card?
In the instance of credit card deposit, we will be returning all deposited funds USD1,000 back to the credit card used for funding and the profit of USD500 ...
Wed, 22 Mar, 2023 at 8:47 PM
I have a new payment card and want to register it to my Cerus account for future withdrawals. What do I have to do? Do I need to submit any documents?
We have a “return to source” policy.  If you did not use the new payment card to make any deposit, we cannot send withdrawal funds to the new payment card, ...
Wed, 22 Mar, 2023 at 8:50 PM
Can I withdraw the entire deposit bonus you allocate to me without trading?
No, you can’t. The Trading Funds Bonus deposited by Cerus Markets into the Participating Account will operate as a trading credit and can only be used for t...
Wed, 22 Mar, 2023 at 8:47 PM
Is there a transaction fee for withdrawals?
Cerus Markets do not charge any fees for any methods of deposits or withdrawals. However, the company has the right to investigate, cancel, and/or impose fe...
Wed, 22 Mar, 2023 at 8:53 PM
How can I know the status on my withdrawal?
From your client portal, click the “Withdrawal” , you will see the “Withdraw History” option.  From there you can check the withdrawal status.
Wed, 22 Mar, 2023 at 8:54 PM