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Account Management

What is the Cerus Markets Client Portal?
The Cerus Markets Client Portal is a secure area for clients. It allows you to manage your trading accounts, make deposits and withdrawals, and access addit...
Wed, 23 Aug, 2023 at 12:50 PM
What is two-factor authentication (2FA)?
Two-factor authentication (2FA) is an additional layer of security for accessing your Cerus Markets Trading account. It requires you to enter a unique verif...
Wed, 23 Aug, 2023 at 12:50 PM
Why haven’t I received my registration email with the Verification Code or link?
If you haven’t received your registration email with the Verification Code or link, please check if you have entered your email address correctly and check ...
Wed, 23 Aug, 2023 at 12:51 PM
Why I am not receiving a SMS code to confirm my phone?
If you are not receiving an SMS code to confirm your phone, it could be due to the following reasons: You have not enabled 2FA in the “Account Details” se...
Wed, 23 Aug, 2023 at 12:55 PM
I have forgotten my password – what do I do?
If you have forgotten your password, you can easily reset it by following these steps: Click on the “Forgot password?” link when signing in. Enter your C...
Wed, 23 Aug, 2023 at 12:55 PM
Can your Support team retrieve my account password for me?
if you have forgotten your password, you can easily reset it by following these steps: Click on the “Forgot password?” link when signing in. Enter your C...
Wed, 23 Aug, 2023 at 12:55 PM
How do I apply for additional accounts?
 If you need to open additional trading accounts, you can click “ Live” from the client portal and choose “Add Account” from the drop down menu seen below: ...
Wed, 23 Aug, 2023 at 12:56 PM
Can I have accounts in different currencies?
Yes, you can have accounts in different currencies with Cerus Markets. Currently, they offer trading accounts in USD, GBP, and EUR. This allows you to choos...
Wed, 23 Aug, 2023 at 12:56 PM
What should I do if my account is hacked?
If you believe your account has been hacked, you should take the following steps: Change your login password immediately to prevent further unauthorized a...
Wed, 23 Aug, 2023 at 12:48 PM
Can I lose more than my account balance when trading CFDs?
Clients who maintain account(s) with Cerus Markets Limited ("CERUS") could sustain a total loss of deposited funds but are not subject to subseque...
Wed, 22 Mar, 2023 at 1:49 PM